At BrexoTrade.com, we strive to offer our customers a smooth, transparent, and secure shopping experience. This Sales Policy outlines our terms and conditions for purchasing products, pricing, payment methods, shipping, returns, and exchanges. Please review this policy carefully before making a purchase.
1. Order Processing
All orders placed through BrexoTrade.com are subject to availability and acceptance. We process orders during normal business hours, and you will receive an email confirmation upon successful placement of your order. Once your order has been processed and shipped, we will send you a shipping confirmation email with tracking information.
2. Pricing
All prices listed on our website are in [Insert Currency] and are subject to change without prior notice. We make every effort to ensure that the prices displayed are accurate; however, in the event of a pricing error, we reserve the right to cancel any orders placed with incorrect pricing, even if the order has been confirmed. In such cases, we will notify you and provide the option to reorder at the correct price or cancel the order.
3. Payment Methods
We accept the following payment methods:
- Credit and debit cards (Visa, MasterCard, American Express)
- PayPal
- [Insert Other Payment Options, if applicable]
All payments are processed securely through encrypted payment gateways. Your payment information is protected and will not be stored on our servers.
4. Shipping Policy
We offer both standard and expedited shipping options. Shipping costs are calculated based on the delivery address and the size/weight of the package. Orders over a certain amount may qualify for free shipping—please refer to our Shipping Policy for more details.
- Standard Shipping: Estimated delivery time is 5-10 business days.
- Expedited Shipping: Estimated delivery time is 2-5 business days.
Please note that delivery times may vary depending on your location, and BrexoTrade.com is not responsible for any delays caused by the shipping carrier.
5. Order Changes & Cancellations
Once your order is placed, it is processed quickly to ensure timely delivery. If you need to make any changes to your order (such as updating your shipping address or modifying items), please contact us within 24 hours of placing the order. We will do our best to accommodate changes, but once the order has been shipped, changes or cancellations may no longer be possible.
6. Return & Exchange Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return or exchange it within 14 days of receiving the item, provided that the product is unused, in its original condition, and in its original packaging. To initiate a return or exchange, please contact our customer service team at [Insert Contact Info].
- Return Shipping: Customers are responsible for return shipping costs unless the product is defective or incorrect.
- Refunds: Refunds will be processed to the original payment method within 7-10 business days after receiving and inspecting the returned item.
7. Damaged or Defective Items
If you receive a damaged or defective product, please notify us immediately at [Insert Contact Info] with a description and photos of the issue. We will work quickly to resolve the problem by offering a replacement, repair, or refund, depending on the situation.
8. Sales & Promotions
From time to time, BrexoTrade.com may offer sales, discounts, or promotional offers. These promotions are valid for the specified time period only and cannot be applied retroactively to previous purchases. Promotional codes must be entered at checkout, and it is the customer’s responsibility to ensure that the code is applied before completing the order.
9. International Orders
We currently ship to select international locations. Please note that international customers are responsible for any applicable customs duties, taxes, or import fees. Delivery times for international orders may vary based on customs processing in the destination country.